5. I have noticed the changes in the culture, language and social interactions and the increased level of diversity that newcomers bring to Chile. 'Pitutos' (your connections) are used a lot to get information or to do deals. Many religious festivals are held in Chile and La Tirana is one of the most colorful among these festivals. Doing Business in Chile and in the U.S. Chile has one of the most solid economies in Latin America, with a gross domestic product (GDP) value of $247 billion in 2016 and free trade agreements with markets that represent almost two thirds of the world's population. We will never share your details with a third party. Chilean Etiquette: The Do’s and Don’ts. It is common to interrupt people while they are speaking. Many frown upon hard-sell approaches and aggressive behaviour. Personal honour is highly valued and protected. The culture of Chile reflects the population and the geographic isolation of the country in relation to the rest of South America. Between 6 and 7 pm, you’ll find that most Chileans have tea-time, or better known as “once”, which consist of some type of sandwich or a slice of pie with tea or coffee. The business atmosphere in Chile is more formal than in the rest of South America. Most Americans in the fast business world consider humility a sign of weakness. Chile has more Free Trade Agreements in place than any other nation, except Singapore. (indicating when these statistics were last updated). Time Zone, Business … statistical department does not formally gather information Business Customs. Chile: Kwintessential Language and Culture Specialists Kwintessential includes several useful tools, including several language tools (language identifier, popular phrases, translation guides) as well as several culture related guides (doing business in guides, expat relocation guides, and business etiquette around the … In Chilean business culture, relationships and "insider" status are much more important than in the English speaking world. When doing business with a new partner, it is common to carry out due diligence to corroborate the credentials and authenticity of the company in question, through processes such as Know Your Customer (KYC). First names are not used until invited to do so. It is common to start a meeting with the exchange of business cards and a lighter, more personal conversation, before discussing business matters. You can download this cultural profile in an easy-to-read PDF Chile’s population reaches just 17 million people, but the country is extremely … In a business setting, people are usually greeted with a firm handshake accompanied with a smile and direct eye contact. Learn or review dining etiquette for Chile. Initial meetings are generally used to begin building a relationship and to establish trust with potential business partners. Chile exhibits many of the traits that typically characterize Latin American countries. Country by Country Reporting Notification and OECD Transfer Pricing documentation, International Document retrieval services, International entity compliance health checks, Registered office address and mail handling services, Ultimate Beneficial Owner registration services, International finance and accounting transformation, Services for Capital Markets and Fund services, Reserved Alternative Investment Fund (RAIF) services, Family business ownership and succession planning services. To learn more about the business culture of Asian People or any other culture is a step in the right direction of demonstrating that interest. Direct eye contact is important. Humility is a revered virtue in Chinese culture. Multiple issues might be addressed at the same time or as they arise throughout the meeting. Chile is about twice the size of Montana. A Brief History. Over time, Chile’s isolation has produced a homogenous, but vibrant blended culture that combines traditions, beliefs, food and habits of the Mapuche, Spanish, German and, to a lesser extent, various other … 8% of Chileans are not affiliated with any religious faith. Punctuality is generally respected and expected in business. TMF Group has the local knowledge to help you identify the relevant cultural aspects in Chile, and face any challenge or opportunity they may pose for your business. At times, this requires one to read between the lines to fully make sense of their Chilean counterpart’s intentions. The ability to communicate effectively in Spanish can be of great value to foreigners doing business in Chile. Why one third fail and how to get them right. Most of them left the country since the mid-1970s as a result of the political and economic hardships of the military regime that ruled from 1973 to 1990. In a business setting, people are usually greeted with a firm handshake accompanied with a smile and direct eye contact. Chileans tend to pride themselves on dressing well. During this festival, more than 150,000 people danc… 4. A brief introduction to Chilean business culture. 6. One reason is that at middle management levels, most communication is done in Spanish. Known for both bustling cities such as Santiago and Valparaiso, Chile is also home to the vast arid Atacama Desert, forests, fjords, canals, lakes, and islands. Chilean culture is located within the confines of the Republic of Chile, although today some 800,000 Chileans are living abroad. The word ‘pitutos’ refers to contacts or connections one has in a business setting. 2. It may take getting used to but it definitely makes sense to Chilean culture. As a provider of critical administrative and compliance services, let us pick up the burden so you can get back to business as usual. "The International Journal of Human Resource Management." My contact with Chile is constant as all my family members are living there. It is the host’s responsibility to pick up the bill, and this should be arranged with the establishment beforehand to avoid any debate about who should pay. However, be prepared for Chileans to be thirty minutes late. The Huasos of Central Chile … Business cards are often exchanged at the beginning of the initial meeting. When addressing someone, Chileans tend to use their counterpart’s title followed by their surname. When meeting an associate, greeting them with a firm handshake accompanied by a smile and direct eye contact, is appropriate for a business setting. Chilean Cultural Elements and Dimensions Compared with US Business and Culture First of all, the US is a multicultural state. All other statistical information on the demographics of the migrant According to the ranking on the business environment prepared by The Economist Intelligence Unit (EIU), Chile is among the top 20 best countries to do business, being the first Latin American country on the list. They also tend to be formal in dealing with people, especially when doing business, so it is advisable to address your host and colleagues formally and greet them with just a handshake. Always be diplomatic, and avoid openly or publicly criticizing someone. Statistics describing the country’s A firm handshake accompanied with a smile and appropriate greeting is normal in a business setting. Starting a business in Chile makes sense for nearly every type of entrepreneur. While professionalism and knowledge are highly valued, a ‘buen pituto’ (‘good connection’) often provides one extra protection and a way to speed up their career. Business culture The Fundamental Principles of Business Culture. The country was the first in South America to join the OECD (Organization for Economic Cooperation and Development) and is also an associate member of MERCOSUR, a member of APEC and a founding member of the Union of South American Nations (UNASUR). written by … Some women may not shake hands with men, although this is becoming less common. on the categories listed, the Cultural Atlas substitutes the most recent global estimates cited in the CIA World Factbook. Business culture in Chile is formal and conservative. View our current vacancies. 3. However, the country's geographical diversity - covering some 6,000 kilometers throughout South America - has generated a great variety of customs. While senior leaders often speak fluent English, Australian companies would benefit from having staff or partners that can speak Spanish. You will be redirected to our payment portal. Despite the extreme and unusual geography of Chile, its culture remains surprisingly uniform from north to south. Unlike some nations, the relationship takes precedent over business matters to begin with, and companies should be aware of cultural … Welcome to one of world’s best places to do business. Situated south of Peru and west of Bolivia and Argentina, Chile fills a narrow 2,880-mi (4,506 km) strip between the Andes and the Pacific. unless otherwise stated. However, if these statistics The value of the First name field is not valid. The people became largely mestizo, a blend of Spanish and Indian … The decision-making process is centralised, whereby most decisions are made by those higher up in the company. Access to internet Chilean radio and newspapers keeps me informed on current events. Chileans have a flexible approach to time. Intellectual Property Concerns. and Population Census. In general terms, Chileans are characterized by being supportive, welcoming and friendly. The migration of people from the central regions to the north and south has helped to maintain this sense of national culture. Thus, meetings may not run on time by possibly starting late and having no established end time. Chile is typically characterised as a conservative society in its business culture, with formality and deference highly regarded. 1. This can be an issue that hurts inter-cultural relations. Always use surnames and titles - wait to be invited to use someone's … With a long-standing free market orientation, Chile offers excellent commercial opportunities for U.S. products and services. It is important to evaluate in advance what dates may or may not be suitable for doing business in Chile. Personal contacts and networks are prerequisites for successful deals where the establishment of trust, loyalty and strong bonds facilitates business operations in Chile. People have inhabited this region for millennia, dating all the … A detailed summary of the leading market sectors in Chile for U.S. exporters, including opportunities, and upcoming trade shows. You can find a direct link to all these sources under the ‘References’ Always observe the “chain of command” in negotiations. Chile has a low level of corruption and the business community firmly believes in transparency. At TMF Group, it's our people who make us who we are. Meetings may not be rigidly structured or conform to an agenda. In a business setting, communication tends to be attuned to people's feelings and emotions. The majority of Chileansare Roman Catholics (73%) while 15% of the population are Protestants. population in Australia is based on the 2016 Australian Housing Decisions are generally not made during meetings. First name must have at least 0 and no more than 100 characters. What Is Important to Know About the Decision Making Process? Chileans stand very close when conversing. Time is often devoted to non-business discussions to help this process. tab at the bottom of the page, as well as the date this profile was published In the north is the driest place on Earth, the Atacama Desert, and in the center is a 700-mile-long (1,127 km) thickly populated valley with most of Chile's arable land. During a meeting, people may interrupt one another. However, appreciation for the influence of indigenous culture has been growing. Regarding cultural aspects, Chile has a strong national identity. The current situation regarding intellectual property rights and abuse in Chile. The belief that favourable results are produced according to whom one knows is closely related to Chileans’ tendency towards building relationships. A Comparison of Business Cultures: Chile and The United States Works Cited By: Erica Dryden Arrau, Gregorio, Elaine Eades, and John Wilson. Dress attire is similar to the English-speaking West’s expectations of dress in a business setting. Here are a few business tips to get you started on your business ventures in Chile: Have a local Chilean representative, particularly for legal and translation purposes. linguistic, religious and ethnic demographics are based on , One-third of Chile is covered by the towering ranges of the Andes. Capital: Santiago Other main cities: Valparaiso, Vina Causino, Antofagasta, Vina del Mar, Talchahuano, S… However, in recent years, Chile’s business-friendly reputation has slid from 34th to 55th which has been subject to some controversy. If you need a job done, someone usually has 'a friend' that can do what you are asking for. For many, nepotism is positively received and is believed to guarantee trust. Chile has a low level of corruption and the business community firmly believes in transparency. Chilean Etiquette: The Do’s and Don’ts. The value of the Surname field is not valid. This is also the level at which many negotiations are conducted. Join over 300 organisations already creating a better workplace. Here we discuss some general cultural aspects that many will find useful when doing business in Chile. Most meetings after that will contain light conversation before discussing business matters. Business Culture Punctuality is respected and expected in a business setting. Chile, as a result, is a more European, and more homogenous, society than most other countries in the region. its most recent national census. Chile: Doing business and staying in touch Doing Business in Chile. Provide all necessary information during the meeting to assist the head decision-maker. TMF Group is the leading provider of critical compliance and administrative services. CIA World Factbook To deflect attention from yourself and your organization, listen and ask questions to demonstrate your genuine interest. The rest of the population are affiliated to various other faiths like Jews, Greek Orthodox, and Muslims. format that can be printed out and accessed at any time. In such cases, guests should offer to reciprocate the offer and ens… Business structures are hierarchical and decisions are made at the top, so it’s helpful to hold meetings with top-level executives first. Business Etiquette Tips. Managing Human Resources in the Latin American Context: The Case of Chile. For example, most Chileans tend to take vacations in February, affecting the availability of executives to meet with visitors. Subsequently, between September 17 and 20 (again, according to the year), Chile celebrates Independence Day and Patriotic Days, also affecting the normal operations of companies. A suit or dress that is elegant is advisable for women. Ready for a global career? Chileans don’t like to feel pressured or rushed. Department of Home Affairs’ Community Information Summaries. It is advisable for men to wear conservative, dark-coloured suits. Punctuality is key for every person doing business in Chile. Whether you want to establish a new company in Chile or simply want to optimize your operations locally, talk to us. Family and national identity are key values in Chile. Chilean culture is very group-oriented and building deep and lasting relationships is important. It may be considered polite for the guest to offer to pay, but realistically he/she would not be allowed to do so. The Chilean business culture has a definite hierarchical order when it comes to decision making. We recognise that these are unsettling times. Many Chileans believe that these personal relationships are the key to creating opportunities. 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